Our luggage lockers are open every day of the year from 6:00 a.m. to 11:00 p.m.

Simply choose the locker size and quantity you need, select your rental duration, and proceed with payment. At the end of the process, you will receive a confirmation by email and SMS with your personal code. Keep it safe—you’ll need it to access your locker!

Payment is completely secure and is made when confirming your booking using a credit card.

No! You can decide to use our service at the last minute and go directly to the luggage storage. However, to ensure availability, we recommend booking in advance on our website—it only takes a few minutes!

Sorry, bookings are non-refundable.

Prices vary depending on the locker size and rental duration. You can check all rates easily on our website.

No, Store&Go does not accept cash. You can pay on-site with your credit or debit card.

Use your smartphone or the locker’s touchscreen to enter your code and open your locker to collect your luggage.

Of course! You can open your locker as many times as you wish during your rental using your smartphone or the touchscreen. Take what you need and close it again.

Don’t worry—your locker will remain closed and your luggage safe. If you arrive later than your rental time, you’ll need to pay an additional fee per extra hour or day. Please respect your selected pickup time so other travelers can use the service.

Lockers close at 11:00 p.m. If you arrive after closing, you will need to wait until the next morning (from 6:00 a.m.) to collect your luggage, paying the additional hourly cost. Please check the time to avoid problems!

If you haven’t received an email within 10 minutes after payment, please check your SPAM folder. If it’s not there, contact us—our staff is ready to assist you immediately!

Save money with Store&Go—pay per locker, not per bag! You can fill your locker with luggage, jackets, backpacks, bags, and anything that fits. However, it is strictly forbidden to store prohibited or dangerous items, as well as valuables such as laptops, smartphones, cameras, jewelry, or cash. If you decide to leave them, it will always be at your own risk.

Yes, completely safe. We provide 24-hour surveillance with security cameras. Locker codes are automatically generated and change after each use—only you know your code.

It is strictly forbidden to take photos or videos of security systems (locks, screens, CCTV cameras, etc.) for safety and confidentiality reasons. Violating this rule may result in police notification to ensure user security.

No insurance covers locker contents in case of theft or fire. We recommend not leaving valuables in the lockers. However, Store&Go provides 24-hour surveillance with cameras, and locker codes are automatically generated and unique for each use.

You can call us at +34 932 932 932 or send an email to info@storeandgo.es